- Registered office: The Croft, Newchurch Rd, Rossendale, Lancashire, BB49HG
- Company Registration No: 10028398
By using the website or registering with Tipple and Whip you are agreeing to our practises which are specified in this policy. We may amend this policy from time to time to improve our service and keep up to date with legal requirements which will go into effect once published on our website.
Here at Tipple and Whip we take your personal security very seriously. Your personal information that we collect is treated in accordance with the applicable data protection laws in the UK. Below states how we collect your data and how and when your personal data will be used by us.
We obtain information from you when you type in your personal details (i.e. when placing an order or making an enquiry etc.). We also collect data automatically as you use our website.
The information we collect from you is dependent on the activities you are carrying out on our website. We may collect the following data from you:
- Your contact details – required to fulfil purchases e.g. name, address, telephone number and email addresses.
- Your purchase information e.g. credit card details – exclusively processed by Paypal.
- Any recent online activity on our website, related to products/transactions even if they have not been completed – including and not limited to duration of visit, products viewed/searched, basket abandonments – as well as information from cookies.
- We may sometimes ask you to take part in surveys that we use for research purposes, to improve customer experience – although you are not obliged to respond to them.
The main purposes for collecting and storing certain personal information are as follows:
- Order processing
- Product delivery
- Payment authorisation and billing
- Product promotions/offers
- Website improvements
You can view and change your personal details held by us by logging in to your account, if you have made one. You may also contact us directly to find out this information. Remember your email address and password are required to view or edit your personal details online, you are solely responsible for keeping your password confidential.
We will contact you with marketing content where relevant, if you have opted to receive our newsletter. If at any time you wish to stop receiving our newsletter, you can click the unsubscribe link included in the footer of every email campaign sent. Alternatively, you can contact us directly at Info@tippleandwhip.co.uk to request removal.
We will never sell your personal information onto third parties, but we do share customer information with third parties to fulfil orders and improve our services as detailed below:
- Royal Mail to fulfil purchase deliveries.
- PayPal to process and authorise card payments, completing orders securely
- Mailchimp to maintain our newsletter subscribers and generate purposeful marketing content.
By purchasing on the website, you are consenting to Tipple and Whip sharing the necessary personal information with these third parties to process your order as stated, to banks, credit card companies, suppliers and couriers.
We may also form contracts with other companies to provide certain services, such as shipping, name and address verification, database management, profiling, segmentation and market research.
List of cookies we collect
The table below lists the cookies we collect and what information they store.
For the exhaustive list of cookies, we collect see the List of cookies we collect section.
|COOKIE name||COOKIE Description|
|CART||The association with your shopping cart.|
|CATEGORY_INFO||Stores the category info on the page, that allows to display pages more quickly.|
|COMPARE||The items that you have in the Compare Products list.|
|CURRENCY||Your preferred currency|
|CUSTOMER||An encrypted version of your customer id with the store.|
|CUSTOMER_AUTH||An indicator if you are currently logged into the store.|
|CUSTOMER_INFO||An encrypted version of the customer group you belong to.|
|CUSTOMER_SEGMENT_IDS||Stores the Customer Segment ID|
|EXTERNAL_NO_CACHE||A flag, which indicates whether caching is disabled or not.|
|FRONTEND||You sesssion ID on the server.|
|GUEST-VIEW||Allows guests to edit their orders.|
|LAST_CATEGORY||The last category you visited.|
|LAST_PRODUCT||The most recent product you have viewed.|
|NEWMESSAGE||Indicates whether a new message has been received.|
|NO_CACHE||Indicates whether it is allowed to use cache.|
|PERSISTENT_SHOPPING_CART||A link to information about your cart and viewing history if you have asked the site.|
|POLL||The ID of any polls you have recently voted in.|
|POLLN||Information on what polls you have voted on.|
|RECENTLYCOMPARED||The items that you have recently compared.|
|STF||Information on products you have emailed to friends.|
|STORE||The store view or language you have selected.|
|VIEWED_PRODUCT_IDS||The products that you have recently viewed.|
|WISHLIST||An encrypted list of products added to your Wishlist.|
|WISHLIST_CNT||The number of items in your Wishlist.|